Questions and answers

Where can I get the Matrix application that Benji spoke during the last training?

You want to integrate the matrix to your daily life? Regularly monitor your toward and away actions?

It’s simple !

  1. Download the Paco app (Paco Developers) using your smartphone. The app is available on Apple Store and Google Play.
  2. Install the application on your phone.
  3. Send us a confirmation email including your full name and your @gmail.com email address, at enya@contextpsy.com.
Where can I find an ACT therapist?

You are looking for a therapist who uses ACT in clinical practice? Want to meet a therapist that use the matrix and/or ACT with is customers?

You can find all the professionals listed as ACT therapist on the website of the Association for Contextual Behavioral Science (ACBS). These ACBS members identified themselves as ACT therapists and are available for consultations.

Want to meet or recommend someone in Quebec? Email us at info@contextpsy.com and we will be pleased to refer you a professional applying ACT, and even the Matrix, in his/her clinical practice.

 

 

How is the pre-registration discount applied to my bill?

We offer a discounted rate for every workshops organized by the Institute. All purchases made up to two weeks (14 days) prior to the workshop will be applied directly to your invoice, except for online trainings.

Simply add the desired workshops to your cart and complete the transaction within two weeks prior to the nearest workshop. This discount will be automatically applied to your bill.

How can I certify a training I attended with the Institute?

All our courses are accredited by l’Ordre des Psychologues du Québec (OPQ) :

  • ACT BASICS workshops: 14 credits per workshop;
  • Specialties and Skills workshops: 7 credits per workshop;
  • Credits for workshops presented by international guests depend on the number of hours presented.

The number of OPQ credits for the workshops outside institute may vary to the specific demands of the employer and/or the applicant. Please verify with our administrative service enya@contextpsy.com for more information about these events.

You will find all the workshops recognition codes in the description of it. Moreover, the Institute sends you a participation certificate attesting your presence at the workshop after each training. In this way, it is possible for you to claim your credits to OPQ, once the workshop is over.

Please note that online training is accredited for APA credits (American Psychological Association) and Association for Contextual Behavioral Science (ACBS) – subject to the approval process. This training qualifies for 14 continuing education credits, even if the training is 16 hours.

I want to cancel my registration. How do I proceed?

All our workshops are covered by our cancellation policy :

  • If the workshop is canceled, full refund.
  • If the participant cancels their registration more than two (2) weeks before training, an administrative fee of $ 50.00 will be retained.
  • If the participant cancels his/her registration within two (2) weeks prior to the workshop, a 50% refund will be applied.
  • No refund is made within five (5) days prior to the workshop.

You can contact our administrative service at enya@contextpsy.com to cancel your registration to a workshop. The delay and the method of payment for reimbursement may vary as appropriate.

Can I become an ACT therapist?

The programs and workshops offered by the Contextual Psychology Institute (CPI) provides no ACT certification. We believe that the important thing is the quality of your training. ACT certification therapists goes against the values of the ACBS. That’s why we do not certify, accredit or approve ACT therapists. Check our trainer ACBS ACT values recognized by peers here.

However, once you have completed your training, we will give you a certificate stating what you have accomplished. This shall include the number of training hours as well as credited awarded by the l’Ordre des Psychologues du Québec (OPQ) for psychotherapists in training.

 

Where do I start my ACT training?

Where to start? What to read? Which workshop to go first? Each journey is very different, we try to continuously adapt our programs and workshops to meet your needs and learning.

Introduction

The first step towards an ACT training begins with the ACT workshop level 1: 6 Steps to flexibility. We offer many training across Quebec as well as online in order to accommodate you as much as possible depending on your method of learning. This workshop assists you throughout the six steps to psychological flexibility, while experimenting this process yourself. You will learn how to put the power of the six steps into action in your daily life. This training gives you the knowledge and skills to apply the ACT matrix effectively and independently, Monday morning, with your clients, even the most difficult.

In any case, we strongly recommend all participants to carefully read the Six steps towards flexibility ebook, 2016. This short book contains a concise summary of the tools and applications of the matrix within your practice. It contains the necessary preparation after all the workshops.

ACT BASICS

Following this ACT level 1 workshop, you will be ready for full ACT Basics workshops. The ACT level 2 workshop has more of a focus on the therapeutic relationship with customers. This is the heart of your clinical effectiveness, which is why it is essential to potentiate your therapy while protecting you from burnout and against the problems of your customers in your daily life. Then, the ACT level 3 workshop completes it all by consolidate learning and synthesize Relational Frame Theory (RFT). You can then boost your clinical practice and equip you to clear and applicable technical with your customers.

Skills & Specialties

To attend specialized workshops, it is desirable to have attended a workshop on the six steps or have read The Essential Guide to the ACT Matrix. At a minimum, you will have read and practiced the Six steps towards flexibility ebook.

Programs

You can also join a program that includes all basics, skills and specialities workshops . This way, you ensure a sustained and continuous ACT learning supported by an expensive and growing community. No prerequisites is required to join a program.

International guests

No prerequisites is required to attend a workshop presented by an international guest – unless otherwise indicated in the description of the workshop.

I lost the workshop documents. Where can I find them?

Each workshop contains PowerPoint presentations and personalized documents and exercises. Thus, we retain access to these documents to participants only.

You lost documents? We can deliver you the link to a cloud. You only have to write to our administrative service enya@contextpsy.com to receive this link again. This personalized link, adapted to each training, is also at the bottom of the first page of your paper document, if it is still in your possession.

Are there any prerequisites to attend the ACT training workshops?

No prerequisites is required for the ACT level 1 workshop and international guests (unless otherwise noted in the description).

To attend specialized workshops, it is preferable to have attended a workshop on the six steps and/or have read The Essential Guide to the ACT Matrix. At least, you will have read and practice the Six steps towards flexibility ebook.

I have attended several courses, can I get additional discount?

If you have already participated in one or more training(s), you can integrate one of our ACT training programs and we will subtract the cost of your previous workshops to the costs of the desired option (ACT Basics, Skills and Clinical Supervised Programs).

Email us at info@contextpsy.com to know what discounts apply to your situation!

I have trouble paying my bill. How do I proceed?

If you encounter technical problems during registration, various options are available to you.

Here are the payment options :

  • PayPal

Sending the amount indicated in your cart at contextpsy@gmail.com via PayPal app to purchase books and/or services.

  • Check

Payment sent by mail to Institute of Psychology Contextual Inc. at :
Contextual Psychology Institute Inc.
341 Ramsay Street
Mont-Saint-Hilaire (Quebec) J3H 2W4

We thank you for your prompt payment. We will forward you a receipt within four (4) business days following the reception of your payment – regardless of the chosen method. Your receipt will include all the details of your purchases and, if required, details of the transaction for reimbursement purposes.

Please note that your registration will be completed upon receipt of full payment. All payments sent by mail must be received at our offices five (5) business days before the workshop. In the case of payment by post-dated check, a receipt will be sent only when cashing.

I wish to submit my training activities to my employer for purposes of reimbursement. How do I proceed?

We are pleased to provide all necessary documents for purposes of reimbursement from your employer for any training activity you did at our Institute. Thus, all our receipts include your payment details and the one or more training(s) you wish to attend. In addition, you can find the complete content of the workshops presented in the Calendar section. If you need, you can “download the complete syllabus” in the description of each training activity.

You wish to apply before completing your registration? No problem ! Write now to our administrative service to the following address enya@contextpsy.com to have a detailed estimate of your purchase to complete your request to your employer.

I lost my participation certificate. Can I get another copy?

Of course, email us the following details at enya@contextpsy.com :

  • your full name;
  • the title of the workshop;
  • the dates or the number of hours completed.

Once we have verified these informations, we will send you a PDF copy of your participation certificate.

 

There is an error on my participation certificate. Can I get another copy?

Of course, email us the following details at enya@contextpsy.com :

  • your full name;
  • the title of the workshop;
  • the dates or the number of hours completed.

Once we have verified this information, we will send you an electronic PDF copy of your participation certificate.

How can I access documents and PowerPoint from a training that I attended?

Each workshop contains PowerPoint presentations and personalized documents and exercises. Thus, we retain access to these documents to participants only.

You lost documents? We can deliver you the link to a cloud computing to recover. You only have to write to our administrative service enya@contextpsy.com to receive this link again. This personalized link to each training is also at the bottom of the first page of your paper document, if it is still in your possession.

 

How are the group supervision meetings?

Supervision is important!

We all meet clinical challenges that may require tailored support. ACT supervision is an effective way to develop and maintain your skills as well as to deal with a one-time challenge in your practice. Our supervision will help you see your problems from a different perspective to help you move forward with your customers. If you wish, we offer you the possibility to analyze all your clinical consultations records.

We offer group supervision as part of our supervised clinical training program, as well as the demand for existing groups. You can also order a  36 hours block of group supervision in the “Monitoring” section.

The meetings are on the Adobe Connect software (free) and are always on Tuesday mornings from 9 am to 11 pm (Montreal time). Benjamin is often present on the platform at 8 am 50 to answer your individual questions and to resolve technical problems, if any. A 10-minute break is scheduled during these meetings.

We recommend that participants have access to a fast internet connection and a recent computer for optimum efficiency. In order that you wish to participate in these meetings in your workplace or home, please note that the presence of other people on the internet (wifi wireless) can slow down and affect the course of trade. Also, a headset (headphones and microphone) is required to eliminate background noise and possible reverberations.

The number of participants in the supervision group is limited to nine (9) professionals per meeting. Thus, we invite you to reserve your spot as soon as the schedule is available. A reminder will be sent prior to each meeting you have confirmed your presence.

Are workshops presented by international guests in French?

Workshops offered by international guests are presented in English. We offer a simultaneous translation system for francophone participants available at the time of your purchase in the cart section. This service is included in the initial price of the workshop, no additional charges will be applied.

The documents presented at the workshop will match your choice of language during registration (English documents for original presentation registration and French documents with simultaneous translation purchase). All files and PowerPoint presentations of these workshops will be given on a computer cloud in both languages after training.

I would like more information about the online training.

The ACT online training (16 hours) is the ACT level 1 workshop: 6 Steps to flexibility (14 hours). It is nine (9) meetings, two hours weekly. The first meeting will allow participants to become familiar with the interactive training software while addressing all possible technical problems. The following eight meetings will focus on training and exchanges between participants.

This workshop is accredited by l’Ordre des Psychologues du Québec (OPQ) and by the Association for Contextual Behavioral Science (ACBS) for 16 APA credits (American Psychological Association).

We recommend that participants have access to a fast internet connection and a recent computer for optimum efficiency. In order that you wish to participate in these meetings in your workplace or home, please note that the presence of other people on the internet (wifi wireless) can slow down and affect the course of trade. Also, a headset (headphones and microphone) is required to eliminate background noise and possible reverberations. The number of participants in the supervision group is limited to nine (9) professionals per meeting. Thus, we invite you to reserve your spot as soon as the schedule is available.

For more details on these courses, see the ACT level 1 training Calendar. The complete syllabus workshops are available in English, French, Spanish and Portuguese.

 

How do I qualify for the institutional discounts?

We offer an institutional 10% discount to all groups of three (3) or more people working in the same place registering at the same workshop :

  • Private clinics
  • Universities
  • Youth centres
  • Governmental organizations (CSSS, CLSC, etc.)

To complete your registration and receive your discount, we invite you to enter the name of your group in the Coupon section: Institutional Discount of your cart.

I am interested in the ACT exchange group. How can I join this group?

ACT discussion group is available and open to all supervised clinical training program registered participants, the ACT skills program or supervision block (36 hours).

Once you have registered, you can go on our Community page and book your place for future meetings. Meetings are held with the Adobe Connect platform, available for free.

Where are the trainings in Montreal?

All workshops presented in Montreal are at the Centre Saint-Pierre. For the location and directions to the Centre Saint-Pierre, click here.  Here are the full details of the place:

1212 Panet Street
Montreal (Québec) H2X 2Y7
Metro station: Beaudry

The center has parking for $ 15.00 per day.

Phone: 514 524-3561

Fax: 514 524-5663

I am a student, do I get a discount?

We are pleased to apply a 50% student discount on all workshops and programs*. To access a student discount, simply go to the Cart section and attach your student card. To receive this discount, you must be, now and throughout your training, full-time or part-time student in a recognized academic institution.
* Except ACT online workshops.

Can ACT be applied to all customers?

ACT can be used as a therapy (Acceptance and Commitment Therapy) as well as training (Acceptance and Commitment Training). More than 130 randomized controlled trials research indicates that ACT may be helping for all mental and behavioural health challenges. There are also indications that ACT can enhance athletic and professional performance and participate in building and managing teams. Through the Matrix, ACT becomes even simpler and easier to spread and can be used with everyone.

How can I integrate the 6 steps in my clinical practice?

You can start by downloading our ebook and practice with it. We designed it to be directly applicable and are sure it will help. You can also purchase The Essential Guide to the ACT Matrix book. Finally, nothing can replace a training in person or an online workshop. And as for all clinical practices, competent supervision is often useful to refine your skills.